Shipping & Delivery

Effective date: August 25, 2026

This policy explains how orders from The JPosh Shop are processed and delivered. Questions about an order should be sent to khs1601185@gmail.com.

How fulfillment works

Our catalog may contain three fulfillment types:

JPosh Finds: individually sourced merchandise, including new, open-box, pre-owned, vintage, or collectible items. Some items are one of a kind or cross-listed.
JPosh Direct: merchandise fulfilled and shipped by a third-party supplier on our behalf.
JPosh Print Studio: original made-to-order merchandise produced and shipped by a print partner after purchase.

The fulfillment type and any material shipping information will be shown on the product page or during checkout. The JPosh Shop remains your point of contact for customer service regardless of who fulfills the shipment.

Availability and order processing

An order confirmation means that we received your order. It does not mean that the item has shipped. Payment verification, inventory confirmation, fraud review, and any applicable safety review may occur before fulfillment.

Processing or shipment estimates shown on a product page or at checkout are based on the information reasonably available to us when the order is placed. JPosh Direct and JPosh Print Studio orders may be transmitted to a fulfillment partner shortly after purchase. Print Studio orders require production time before carrier transit begins. JPosh Finds that are one of a kind or cross-listed can occasionally become unavailable before inventory systems update. If an item cannot be fulfilled, we will cancel the affected item and promptly refund the amount paid for it.

Shipping charges and delivery estimates

Available shipping methods, destinations, and charges are displayed at checkout. Processing time and carrier transit time are separate. Any delivery date or transit range is an estimate, not a guarantee, because carrier conditions and events outside our reasonable control can affect delivery after shipment.

We do not advertise an item as in stock, available for immediate shipment, or shipping from a particular location unless we have a reasonable basis for that statement.

Tracking and split shipments

When tracking is available, it will be sent to the email address used for the order. Tracking may take time to begin displaying carrier activity.

Items in the same order may be fulfilled from different locations and may arrive in separate packages. Separate tracking details may be issued for each package. You will not be charged an additional shipping fee solely because we divide an order into multiple packages after checkout.

Shipping delays

If we learn that we cannot ship within the time stated when you ordered, we will provide a delay notice and the options required by applicable law. Depending on the circumstances, those options may include agreeing to a revised shipment date or canceling the unshipped item for a prompt refund. If we cannot fulfill an item, we will cancel it and promptly refund the full amount paid for that item.

Address changes and undeliverable packages

Please review the delivery address before submitting an order. Send an address-correction request to khs1601185@gmail.com as soon as possible. We cannot promise that an address can be changed after fulfillment begins or a shipping label is created.

If a package is returned because the address supplied at checkout was incomplete or incorrect, or because delivery was refused, contact us. We will explain the available refund or reshipment option and disclose any additional shipping charge before you agree to it.

Lost, damaged, or incorrect shipments

If tracking does not update, a package appears lost, or an item arrives damaged or incorrect, contact us as soon as reasonably possible with the order number. Photos of the item and packaging may help us document a carrier or supplier issue. We will investigate and provide the remedy available under our Returns & Refunds Policy.